AVAILABLE POSITIONS
In addition to the positions below, we are always looking for great FOH and BOH to join our team! If you'd like to become part of a dedicated group of talented restaurant professionals who care about each other as well as our guests, please submit your resume and let us know which of our locations you'd prefer.
Catering Coordinator, lombard
The Catering Coordinator is responsible for providing administrative and clerical support to Catering Director. This an ideal job for individuals interested in pursuing a career in Event Planning/Catering Sales. The primary job location will be at our beautiful Lombard Banquets & Events venue, but support for some of our downtown locations may be required as well.
Essential Duties and Responsibilities
Education
Associate’s or Bachelor’s Degree
Work Experience
Minimum 1 year experience in an administrative role required
Experience in food service or catering strongly preferred
Job Skills
Essential Duties and Responsibilities
- Responds to routine questions from customers and staff about catering events and services
- Performs data entry (e.g. invoices, Reserve, updating menus and food items)
- Support Catering Sales Managers in tracking and building sales
- Prints, assembles and maintains Catering Sales Packets
- Prepares Day of Event Packets for Banquet Captain
- Creates and prints event menus, buffet cards and other signage
- Participates and assists in execution of events
- Fosters effective communications with chefs and other kitchen staff
Education
Associate’s or Bachelor’s Degree
Work Experience
Minimum 1 year experience in an administrative role required
Experience in food service or catering strongly preferred
Job Skills
- Proficient in MS Word and Excel
- Strong organizational skills with the ability to prioritize responsibilities and multi-task
- Ability to multi task and create an organized and efficient work flow
- Weekend and evening availability
- Strong customer service skills
- Detail oriented
floor manager, lombard
Floor Managers are responsible for all front-of-house operations including delivering excellent guest service, ensuring outstanding food quality, creating a welcoming and hospitable environment, driving sales and profit, as well as hitting financial goals.
Essential Duties and Responsibilities
• Perform opening, mid and closing shift duties
• Manage daily operations including cleanliness, organization, revenue opportunities and staffing
• Exercise discretion and independent judgment in staffing
• Ability to quickly and accurately identify critical information and make independent judgments in accordance with the philosophies and business practices of HCRG
• Provide exceptional guest service, thereby setting the standard for all employees
• Monitor staff performance and hold staff accountable for their performance, ensuring guest's experiences meet HCRG standards
• Train, coach, develop and discipline front-of-house employees through ongoing feedback and the establishment of performance expectations
• Manage supplies deliveries and inventory and maintain records of invoices
• Ensure safety and sanitation
• Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations
• Observe employees to ensure the safe service of alcohol
Competencies
• Excellent service skills
• Strong attention to detail
• Ability to work in a high stress, faced-paced environment
• Strong leadership skills, with demonstrated ability to build relationships and manage staff (at all levels)
• High personal integrity, professionalism and maturity
• Proven problem-solving abilities
• Excellent math, reading, writing and communication skills
• Solid computer skills with Excel, Word, Opentable, Micros and/or Squirrel
• Must have a financial understanding of costs and profitability as they relate to the bottom line
• Essential Physical Requirements
Must be able to walk and stand for entire shift, up to 12 hours
Must be able to reach, bend, and stretch
Must be able to lift and carry up to 40 lbs
Experience and Education
• Minimum of 2-3 years of full service restaurant management experience
• B.A./B.S. degree or equivalent combination of education and experience preferred
Essential Duties and Responsibilities
• Perform opening, mid and closing shift duties
• Manage daily operations including cleanliness, organization, revenue opportunities and staffing
• Exercise discretion and independent judgment in staffing
• Ability to quickly and accurately identify critical information and make independent judgments in accordance with the philosophies and business practices of HCRG
• Provide exceptional guest service, thereby setting the standard for all employees
• Monitor staff performance and hold staff accountable for their performance, ensuring guest's experiences meet HCRG standards
• Train, coach, develop and discipline front-of-house employees through ongoing feedback and the establishment of performance expectations
• Manage supplies deliveries and inventory and maintain records of invoices
• Ensure safety and sanitation
• Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations
• Observe employees to ensure the safe service of alcohol
Competencies
• Excellent service skills
• Strong attention to detail
• Ability to work in a high stress, faced-paced environment
• Strong leadership skills, with demonstrated ability to build relationships and manage staff (at all levels)
• High personal integrity, professionalism and maturity
• Proven problem-solving abilities
• Excellent math, reading, writing and communication skills
• Solid computer skills with Excel, Word, Opentable, Micros and/or Squirrel
• Must have a financial understanding of costs and profitability as they relate to the bottom line
• Essential Physical Requirements
Must be able to walk and stand for entire shift, up to 12 hours
Must be able to reach, bend, and stretch
Must be able to lift and carry up to 40 lbs
Experience and Education
• Minimum of 2-3 years of full service restaurant management experience
• B.A./B.S. degree or equivalent combination of education and experience preferred